Return Policy

Reva Jewellery strives to ensure you love your imitation jewellery. Our Return Policy details the process for returning products.

1. Eligibility for Returns

• Returns are accepted within 7 days of delivery for:

  • Damaged or defective products.

  • Incorrect items received (e.g., wrong design, color, or size).

• Items must be unused, in original packaging, with all tags intact.

2. Return Process

• Contact us at revaimitation@gmail.com or +91 6352069502 within 7 days of receiving your order.

• Provide your order number, reason for return, and photos of the item.

• We will provide a return address and instructions.

• Customers are responsible for return shipping costs unless the error is on our part (e.g., incorrect item shipped).

3. Inspection and Approval

• Returned items will be inspected upon receipt.

•  Replacements are expected to be delivered within 4-7 business days.

4. Non-Returnable Items

• Custom-made or personalized jewellery.

• Items damaged due to misuse or improper handling.

5. Contact Us

• For return-related queries, reach out to revaimitation@gmail.com or +91 6352069502.

We are committed to making your experience with Reva Jewellery hassle-free.

Refund Policy

At Reva Jewellery, we want you to be delighted with your imitation jewellery purchase. Our Refund Policy outlines the conditions under which refunds are processed.

1. Eligibility for Refunds

• Refunds are applicable only for:

  • Products delivered in damaged or defective condition.

  • Incorrect items shipped (e.g., wrong design, color, or size).

• Refunds are not available for change-of-mind purchases unless explicitly stated.

2. Refund Request credited

• Contact us within 7 days of receiving your order at revaimitation@gmail.com or +91 6352069502.

• Provide your order number, reason for the refund, and photos of the damaged/incorrect item.

• We may request the return of the product (see Return Policy).

3. Refund Processing

• Once approved, refunds will be credited within 5-7 business days to the original payment method.

• Shipping charges are non-refundable unless the error is on our part (e.g., incorrect item shipped).

• Refunds for undelivered packages due to customer error (e.g., wrong address) will exclude shipping costs.

4. Non-Refundable Items

• Custom-made or personalized jewellery.

• Items damaged due to improper handling or wear and tear.

5. Contact Us

• For refund-related queries, email us at revaimitation@gmail.com or call +91 6352069502.

We value your satisfaction and will work to resolve any issues promptly.